Balance Check

Method 1: Check Online

  1. Visit vanillaprepaid.com
  2. Click "Check Balance" in the top navigation
  3. Enter your 16-digit card number (on the front of your card)
  4. Enter the 3-digit CVV (on the back of your card)
  5. Click "Check Balance" — your balance appears instantly

Method 2: By Phone

  1. Call 1-833-322-6760 (toll-free)
  2. Follow the automated prompts
  3. Enter your card number when prompted
  4. Your balance will be read aloud

Method 3: At an ATM

Insert your card at any ATM that accepts Visa or Mastercard. Select "Check Balance". Note: some ATMs may charge a fee.

💡 Need your card number?

Your 16-digit card number is embossed on the front of your Vanilla Prepaid card. The 3-digit CVV is on the back, to the right of the signature strip.